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Chapter 3: Listening Skills for Personal Conversations Active Listening in Personal Conversations Introduction: Active listening is a vital skill that plays a significant role in personal conversations. When we actively listen, we fully engage with the speaker, showing genuine interest and understanding. This not only enhances the quality of our interactions but also fosters stronger…

Chapter 2: Listening Skills for Phone Conversations Overcoming Distorted Audio in Phone Conversations Introduction to the Problem of Distorted Audio: When it comes to effective communication, there’s nothing more frustrating than dealing with poor audio quality or distorted voices during phone conversations. As an English learner, this issue can be particularly challenging, as it not…